NUGROHO, H., S., W., Suparti
Sunarto, (2018).Perceived-expected quality spiderweb diagram : untuk penilaian kualitas pelayanan kesehatan .Bali:Alliance of Health Activists (AloHA).
Gaya MLA
NUGROHO, H., S., W., Suparti
Sunarto, .Perceived-expected quality spiderweb diagram : untuk penilaian kualitas pelayanan kesehatan.Bali:Alliance of Health Activists (AloHA),2018.Text.